GUCCI BEAUTY CONSULTANT

LOCATION

Field Based:

Selfridges Birmingham

ROLE SUMMARY

The Gucci Beauty Consultant will be responsible for delivering sales targets in a specific store by making sure to execute in-store excellence and provide brand information and influence clients by demonstration of products and application of Make Up

KEY ACCOUNTABILITIES

Team working

• To maintain excellent communication with the Business Development Manager
• To keep informed of all Company initiatives
• To demonstrate ownership for counter/area and daily responsibilities
• To develop relationships with store staff and management and liaise regularly with the Coty Luxury Office team when required

Customer Service

• To build relationships with clients to sell, influence and persuade them to buy by demonstrating the products
• To find and suggest alternative and add-on sales
• To deal with client queries effectively and efficiently
• To deliver Customer Service standards in line with Exquisite Moments

Standards

• To accurately complete Company paperwork within set guidelines and time limits
• To submit weekly and monthly sales figures with trading comments on time
• To adhere to Company uniform and grooming guidelines
• To ensure the effective and efficient running of the account at all times
• To maintain housekeeping routines and Company standards of visual display, in line with store guidelines

Skills/Experience

• Essential skills in the Luxury environment to include fragrance and Make up
• Excellent communication
• Excellent client service and selling skills
• Exceptional interpersonal skills
• Excellent Numeracy and literacy skills
• Use of IT tools such as Excel.
• Highly self- motivated and driven
• Able to work both as a team or autonomously