Head of HR Transactional Services EE

Head of HR Transactional Services EE
Human Resources
Warsaw - Poland

We’re Coty, a global leader in beauty. We’re World #1 in Fragrance, World #2 in Professional Hair Care and World #3 in Colour Cosmetics. Our iconic portfolio of more than 77 brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world.


We are currently transforming our HR  transactional services and looking for the  Head of Employee Services EE who will drive this change. 


You will lead the Eastern European HR Transaction team to provide excellent service and employee experience for 1000 Coty’s employees.Eastern Europe HR team partners Coty’s Commercial Consumer Beauty and Professional Beauty divisions, Finance Shared Service Center and Supply Chain Innovation Centre. Our core markets are Poland, Czech Republic, Slovakia, Hungary and Romania.



  • Managing HR transactional services for Eastern Europe market across all countries and sites in the area of personnel administration, payroll, employee onboarding and training administration

       - Implementing and managing changes to service scope and delivery

       - Managing demand and capacity, balancing service quality, risk and cost drivers

       - Determination and execution of speedy delivery of transactions with a strong focus on  accuracy, quality and end-to-end management.

       - Being accountable for service performance trends and actively manages adherences to policies and procedures

  • Leading HR transformation project in the area of HR transactions for Eastern Europe
  • Ensuring compliance with regulatory requirements, identifying and managing risks and/or acting on non-compliance
  • Responsibility for internal and external Audits
  • Responsibility for HR reporting and analytics
  • Managing all payroll related tasks as needed to proceed full payroll
  • Supervising application of and compliance with all country / local regulations
  • Acting as labor relations expert for EE countries
  • Managing & enhancing the relations with systems providers, regulatory updates and international transfer support
  • Determining and enhancing the use of technology in the delivery of operational processes to gain visibility, accuracy and increased simplification
  • Managing the Transactional services team, defining the tasks and developing the team capabilities
  • Building team spirit and motivating team members to achieve success
  • Being a sponsor of change initiatives within own area
  • Partnering with the HRBP to define service level



  • 8+ years of professional experience in the fields of HR Operations or HR Shared Services in in international organization
  • Strong people leadership skills with proven ability to motivate and develop teams (3+ years of people management experience)
  • Master's degree in Human Resource Management, Business Administration or Finance
  • Experience in managing HR operations across different markets
  • Expertise in local labor law, tax and social insurance
  • Proven ability to drive transformation and change management
  • Ability to deliver tailor-made solutions within global framework and to interpret and apply HR guidelines
  • Experience in HRIS system (SuccessFactors is a plus)
  • Passion to build a customer service and performance driven culture
  • Strong drive for quality and operational excellence with excellent analytical and problem solving skills
  • Ability to work independently in agile environment
  • Fluency in English
  • Excellent communication skills with ability to build good relationships at all organizational levels



  • Unique opportunity to build and embed the new role and the team within the organization
  • Real impact on the set up of HR transactional processes across the EE region with full support from the global HRIS team
  • Opportunity to work across different markets
  • Friendly and inspiring work environment
  • Attractive compensation and benefits package, including company car, private medical care, private health insurance, MultiSport card, extra day of holiday for birthday, discounts on Coty products, short Fridays and more!