Customer Finance Analyst

Customer Finance Analyst
RALEIGH-DURHAM AREA - UNITED STATES
Summary
REQ ID
74983
POSTED
FUNCTION
Finance
LOCATION
Raleigh-Durham Area - United States

 

 

Equal Employment Opportunities
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender,
disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected
by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities,
experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo

 

JOB TITLE:

Customer Finance Analyst

REPORTS TO:

NA A/R and Deductions Manager

LOCATION:

Sanford, N. Carolina

 

 

 

 

 

 

Core Description:

The Customer Finance Analyst manages customer portfolios with a focus on company profitability, collects invoices in a timely fashion, and manages customer claims in order to maximize Days Sales Outstanding (DSO) results.

 

Key Responsibilities:

  • Accounts Receivable (A/R) Management – Monitor DSO for entire Portfolio
  • Collect invoices in a timely manner
  • Collaboration closely with Sales and Customers
  • Research all customer deductions and obtain supportive documentation
  • Run weekly queries to organize and prioritize the work week
  • Prepare credit/debit memo requests and issue adjustments, as directed
  • Provide backup information for Accounts Receivable (A/R) adjustments
  • Assist Managers in establishing an accurate forecast of cash receipts
  • Assist Managers in Audit requests and controls
  • Serve as a trainer for other hourly, weekly or temporary personnel, as requested
  • Work on special projects and other assignments, as needed

 

Application Pre-Requisites:

  • Minimum of two (2) years of Customer Finance experience, A/R, deduction management, and credit applications in a high volume, fast-paced environment (Manufacturing background preferred)
  • Associates Degree (preferred) with coursework in Accounting, Business Law and/or Finance or equivalent work experience
  • Previous demonstration of exceptional initiative, drive, customer knowledge and focus
  • SAP experience preferred

 

Special Skills Required:

  • Must be self-motivated, possess decision-making abilities, and require little supervision
  • Be able to handle difficult situations in a professional manner
  • Be able to quickly address and resolve customer concerns, questions, and disputes
  • Possess excellent computer skills, including experience with MS Excel and MS Word
  • Possess excellent oral and written communication skills

 

Attitudes

  • Customer Service focused
  • Self-Motivated
  • Positive and constructive
  • Questioning and challenging
  • Accountable and transparent
  • Excellent attendance record
  • Team oriented
  • Proactive and “Can Do” problem solving skills

 

 

Equal Employment Opportunities
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender,
disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected
by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities,
experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.