FAQs

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FAQ
FAQs

BROWSE OUR HELP TOPICS

Sustainability

  1. Coty’s statement on sustainability
  2. What is Coty's approach to sustainable packaging?
  3. What is Coty’s position on Mica?
  4. Microbeads, microplastics and polymers
  5. Coty and palm oil

Ethics

  1. Coty’s statement on diversity and inclusion.
  2. Coty’s statement on human rights.
  3. Are Coty’s products certified cruelty free?
  4. Coty’s statement on animal testing.

Legal

  1. UK tax strategy
  2. Gender Balance and Pay at Coty UK
  3. Gender Professional Equality Index between women and men – France

Ingredients

  1. More about our ingredients
  2. Clean products
  3. Where can I find the ingredients in a product?
  4. Do you make gluten free products?
  5. Do you make vegan products?

Product

  1. Allergic Reactions/Product Safety
  2. What is the lifespan of my product?
  3. Can you recommend how to travel safely with my fragrance?
  4. My favorite product is discontinued. Where can I get more of it?
  5. Where can I get samples?
  6. What is the proper way to apply fragrance?
  7. Can I use any of your products while pregnant or nursing?
  8. How should I store my personal care products?
  9. Are your products safe?

General

  1. Advertising / Blogger / Influencer / Media Request
  2. Where do I send a donation request?
  3. I have a new idea for you. Where do I send this?
  4. Can you send me a catalog / coupons / poster / display item?
  5. What is your privacy policy regarding my contact information?
  6. Can I be added to your mailing list for deals or promotions?