FAQ
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CONTACT USThank you for reaching out to Coty regarding media opportunities. In order to ensure the fastest response, please send your detailed request to Press@cotyinc.com. A member of our media team will review your request and contact you regarding any further interest.
Yes, this is a valid Coty domain which has been introduced as part of Coty’s continuing business transformation, and is dedicated to activities related to Accounts Receivable Finance Services.
Coty is committed to supporting charitable organizations at the international, national, regional and local levels. We mainly focus on our longstanding partnership with DKMS, which was founded by our Executive Chairman Peter Harf in 1991.
Together, we aim to fight blood cancer and help cancer patients to build up their self-confidence and feel better – a cause that is close to our hearts and our Beauty heritage. Beyond financial donations, we support DKMS with stem cell donor registration activities, and the initiative ‘Look Good, Feel Better’ (DKMS LIFE) with product donations as well as further initiatives. To learn more about our Corporate Responsibility approach, visit the ‘Beauty of Our People’ page, which is part of our ‘Beauty That Lasts’ framework.
Unfortunately, we are unable to accept unsolicited package or product ideas. It’s not that we don’t want you to share your creativity with us, but we have strict policies and procedures on how we approach product and packing innovation that ensure we meet all the necessary regulations that govern our industry. We welcome creative talent at Coty, so please consider joining one of our teams. Click here to learn more about career opportunities at Coty.
We invite you to visit our brands page which offers links to our individual brand websites where you may find information about promotional programs. While we don’t offer catalogues and only produce posters/display items in limited quantities for in-store display purposes, we invite you to sign up to our brands so you can receive alerts to any promotional offers.
We take your privacy very seriously and are committed to being transparent about our policies in how we treat our consumers’ personal information. Please see our Privacy Policy to learn more.
Yes, please visit our brands page for links to our individual brand websites where you may be able to register for exclusive email offerings.
Recognizing the impact of the palm oil supply chain on human rights, biodiversity and the environment, we have joined the Roundtable for Sustainable Palm Oil and we have started to purchase palm oil derivatives from RSPO certified sources.
Coty’s ambition is to achieve RSPO Mass Balance certification for 100% of its palm oil and palm kernel oil derivatives used in its factories by the end of 2022. In 2020, 30% of the palm oil derivatives we purchased for our factories was RSPO mass balance certified, which is in line with our annual objectives.
Along with many in our industry we are working to play our part in greater transparency and traceability and we will work with all our suppliers in this regard.
At Coty, we do not test our products on animals, and we are committed to ending animal testing across the beauty industry. For more than 25 years, Coty has been developing methods that provide a clear alternative to animal testing. For example, Coty now uses innovative predictive assessment tools such as in vitro, in silico models and molecular modelling systems which deliver realistic testing conditions.
Coty has also partnered with Cruelty Free International (CFI) and has already achieved Leaping Bunny approval by CFI for our COVERGIRL, Rimmel, Manhattan and Risqué brands – the best assurance that a brand has made a genuine commitment to ending animal testing.
Of course, ensuring the safety of our products is a top priority. Every Coty product has been developed, tested, manufactured and packaged in compliance with the laws and regulations that are applicable in each country in which we sell them. Today, some governments or agencies still require the testing of certain products on animals, in accordance with their local legal and regulatory requirements.
We welcome and are partner to any changes in legislation which remove the requirement for a product to be tested on an animal. We also apply for testing exemptions in markets where our products are sold. The Chinese Government’s decision to grant exemptions for general cosmetics to be tested on animals prior to sale in the country is a significant step forward. Coty is adopting this opportunity for the notification of general cosmetics, to register products for sale in China.
We believe strongly that animals should not be used to ensure product safety and that the testing of products on animals has no place in the beauty industry. We will continue working with our partners to achieve this.
For more, see our Coty Against Animal Testing policy here.
As part of our sustainability platform, ‘Beauty That Lasts,’ we have committed to ensure all new product packaging will include recycled material, or be recyclable, reusable or compostable by 2025. We will also assess the packaging of our new product launches through our Beauty That Lasts index which is a qualitative assessment of the new launches. To support our sustainable packaging ambitions, we are members of the Sustainable Packaging Initiative for Cosmetics (SPICE). Through industry collaboration, the initiative aims to develop and publish business-oriented methodologies and data to improve the environmental impact of the entire packaging value chain. We have also launched initiatives to reduce the weight and environmental impact of our giftsets.
Coty is committed to respecting and promoting fundamental human rights throughout our own operations and extended supply chain.
Mica is a raw material used within a variety of our products to give a pearlescent effect. Coty sources from different regions, including the Eastern states of India where, due to a variety of factors, poor working conditions exist including significant human rights challenges.
To address this complex challenge, Coty is one of the founding members of the “Responsible Mica Initiative” (RMI) – a multi-stakeholder effort aiming to establish a fair, responsible and sustainable Indian mica supply chain. Through the RMI, Coty participates in pilot projects to create the right regulatory environment for legal mining, and to empower local mica-dependent communities including income diversification and improving children’s access to quality education.
Our work with RMI is underpinned by our own supplier compliance program, and collection of traceability information from our mica suppliers to support responsible sourcing verification.
Coty supports the move to more sustainable products that safeguard the environment for generations to come. We are closely monitoring the proposals by the European Chemicals Agency (ECHA) for the European Economic Area which propose to restrict intentionally added microplastics in both leave-on and rinse-off products.
Delivering products which are safe for our consumers and for the environment is very important for us.
Please note that Coty has stopped producing any formulas using plastic microbeads*. There may be some stock containing plastic microbeads still available on shelf as these products continue to be legally sold in some countries.
In line with COTY’s Beauty that Lasts sustainability goals, other microplastic ingredients are excluded from our product developments of new rinse-off formulations. We are proactively engaging with our suppliers to identify suitable alternatives for microplastic ingredients in our leave-on formulations.
*We follow the definition provided in the US Federal Microbead-Free Waters Act of 2015: ‘Plastic microbead’ means any solid plastic particle that is less than five millimeters in size and is intended to be used to exfoliate or cleanse the human body or any part thereof.
At Coty, we do not test our products on animals, and we are committed to ending animal testing across the beauty industry. For more than 25 years, Coty has been developing methods that provide a clear alternative to animal testing. For example, Coty now uses innovative predictive assessment tools such as in vitro, in silico models and molecular modelling systems which deliver realistic testing conditions.
Coty has also partnered with Cruelty Free International (CFI) and has already achieved Leaping Bunny approval by CFI for our COVERGIRL, Rimmel, Manhattan and Risqué brands – the best assurance that a brand has made a genuine commitment to ending animal testing.
Of course, ensuring the safety of our products is a top priority. Every Coty product has been developed, tested, manufactured and packaged in compliance with the laws and regulations that are applicable in each country in which we sell them. Today, some governments or agencies still require the testing of certain products on animals, in accordance with their local legal and regulatory requirements.
We welcome and are partner to any changes in legislation which remove the requirement for a product to be tested on an animal. We also apply for testing exemptions in markets where our products are sold. The Chinese Government’s decision to grant exemptions for general cosmetics to be tested on animals prior to sale in the country is a significant step forward. Coty is adopting this opportunity for the notification of general cosmetics, to register products for sale in China.
We believe strongly that animals should not be used to ensure product safety and that the testing of products on animals has no place in the beauty industry. We will continue working with our partners to achieve this. For more, see our Coty Against Animal Testing policy here.
At Coty, we believe in equality and inclusion for all. We embrace diversity and celebrate our differences. We aim to create a culture in which our associates feel safe and can bring their best selves to work. As part of this, we recognize the importance of diversity at a leadership level and throughout our whole organization - this includes diversity of gender, ethnicity, ability, background, gender identity and sexual orientation.
We have set targets to achieve gender balance in our leadership positions by 2025 and closing any gender pay gap across our business by 2025. At our Executive Committee and Board level, we are currently making strong progress with majority female teams. We plan to accelerate inclusive training, and ensure our business is accessible to people of all abilities. Our brands also have an important role to play by championing inclusivity and acceptance through their products and campaigns.
In September 2020, we updated our corporate governance at a Board level to reflect Coty’s deep commitment to fair representation. Our Remuneration and Nomination Committee Charter now includes diversity and inclusion as a key priority for leadership.
We have much more to do, but are deeply committed to making progress towards building a more inclusive business and society.
We are committed to respecting and promoting fundamental human rights throughout our own operations and extended supply chain. This includes a dedication to ensuring our sourcing and manufacturing supply chains do not include, use or tolerate human trafficking, slavery and forced or child labour and comply with all applicable laws.
Our policies are guided by international standards including the UN Declaration of Human Rights, the fundamental rights set out in the International Labour Organization’s (ILO) Declaration on the Fundamental Principles and Rights at Work and the OECD Guidelines for Multinational Enterprises.
Our commitment is further supported by our membership of the UN Global Compact (UNGC) since 2015 and the ten principles on human rights, labor, environment and anti-corruption. For further information, please visit our website and latest modern slavery statement.
The UK Finance Bill 2016 requires certain business in the UK to publish their tax strategy as it relates to or affects UK taxation. As a qualifying business, Coty is required to publish its tax strategy online as part of Her Majesty’s Revenue & Customs new tax transparency requirement. Coty’s UK Tax Strategy can be found here.
Under the UK Government’s Gender Pay Gap Regulations, all UK legal entities with over 250 employees are required to share details of their gender balance and pay. They are also required to give the percentage of men and women receiving a bonus and the proportions of men and women in each pay quartile of the workforce.
The latest results for Coty give a snapshot of the UK organisation taken on 5 April 2021. We decided to use this opportunity to share our 2020 and 2021 data side by side.
Our results can be found here.
According to Polish law Entities located in Poland are required to publish its official “Tax Strategy information”. Therefore, for Coty Eastern Europe Sp. Z o. o. you can find it under below link.
Gender Professional Equality Index between Women and Men – France
A Gender Professional Equality Index has been implemented in France, including five criteria which aim at measuring 1) the gender pay gap between women and men, 2) the pay gap in annual increases, 3) the gap in individual promotions, 4) salary increases for women returning from maternity leave and 5) the presence of women among the highest salaries of the company. If required, this index can be used to develop action plans to reach a minimum index of 75/100 and improve professional equality within the company.
The results for COTY’s legal entities based in France are as follows:
Legal Entity Headcount Date Criteria 1 Criteria 2 Criteria 3 Criteria 4 Criteria 5 Index Coty SAS Above 250 employees 03/01/2022 37 20 15 15 10 97 Coty France SAS Above 250 employees 03/01/2022 29 20 15 15 10 89 Fragance prod Under 250 employees 03/01/2022 39 20 15 15 5 94 Else France SAS Under 250 employees 03/01/2022 X X X X X Not calculable Index de l’Egalité professionnelle entre les Femmes et les Hommes – France
Un index de l’égalité professionnelle entre les femmes et les hommes a été mis en place en France. Il comprend 5 indicateurs qui mesurent : 1) l'écart de rémunération femmes - hommes, 2) l'écart dans les augmentations annuelles, 3) l'écart dans les promotions individuelles, 4) les augmentations au retour de congé maternité et 5) la présence de femmes parmi les salaires les plus élevés de l'entreprise. Cet index donne lieu, le cas échéant, à des plans d’actions pour atteindre l’objectif minimum de 75 points / 100 et faire ainsi progresser l’égalité professionnelle dans l’entreprise.
Les résultats de l’index pour les sociétés du Groupe COTY basées en France sont les suivants:
Legal Entity Headcount Date Criteria 1 Criteria 2 Criteria 3 Criteria 4 Criteria 5 Index Coty SAS Above 250 employees 03/01/2022 37 20 15 15 10 97 Coty France SAS Above 250 employees 03/01/2022 29 20 15 15 10 89 Fragance prod Under 250 employees 03/01/2022 39 20 15 15 5 94 Else France SAS Under 250 employees 03/01/2022 X X X X X Not calculable Based on the Italian legislative decree 3 September 2020, n. 116, which transposes EU directive 2018/851 on waste, and directive (EU) 2018/852 on packaging and packaging waste, making environmental labeling mandatory for products sold in Italy. You can find the data sheet for our brands here, in which you will find the type and material that make up the packaging of each product, together with the information necessary to sort & place it to the recycling collection in the correct manner.
In base al decreto legislativo 3 settembre 2020, n. 116, che recepisce la direttiva UE 2018/851 sui rifiuti, e la direttiva (UE) 2018/852 sugli imballaggi e i rifiuti di imballaggio, rendendo obbligatoria l'etichettatura ambientale per i prodotti venduti in Italia. Puoi trovare qui la scheda tecnica dei nostri marchi, in cui troverai la tipologia e il materiale che compone l'imballo di ogni prodotto, insieme alle informazioni necessarie per selezionarlo e avviarlo correttamente alla raccolta differenziata.
We recognize that consumers want to know more about what is in their products, while also having the freedom to make product choices based on their ingredients. We respond to this demand through our clean program.
For Coty, clean beauty means developing efficient formulas that use the minimal ingredients necessary to deliver superior performance, without compromising on safety. Coty scientists monitor scientific literature, retailer clean programs and the wider consumer and regulatory landscapes to inform ingredient choices for our clean products. Our program is designed to be dynamic and updated as the expectation of our consumers and retailers evolves. The clean program goes above and beyond current regulatory requirements.
Coty has launched several clean products and ranges including CK Everyone, Sally Hansen Good.Kind.Pure, COVERGIRL Clean Fresh Collection, Rimmel Kind & Free, as well as the Lancaster Sun Sensitive range.
By law, all ingredients in a product formulation must be listed on the package. When the package size is too small, and where permitted by local regulations, they may be provided separately at the point of sale. Please visit our brand websites for more information, and for authorized retailers in your area. For information about the function and purpose of most cosmetic product ingredients, click here.
Gluten in cosmetics is a common concern among consumers who suffer from gluten sensitivity. and can cause adverse health problems in those who suffer from celiac disease.
There is currently no scientific evidence that gluten used in cosmetic products that are not ingested, such as lipstick and lip gloss, is harmful to individuals with celiac disease, including those with the skin form of celiac disease.
In 2012, the US Academy of Nutrition and Dietetics published a study under the heading “Gluten in Cosmetics: Is There a Reason for Concern?" that reportedly found no quantifiable gluten in lip products and lotions, each containing at least one ingredient derived from wheat, barley, rye, or oats. Based on the results, the authors concluded that there is no apparent reason for consumers with celiac disease to worry about cosmetic products applied to the skin, such as body lotion, sunscreen, shaving cream, deodorant, makeup and perfume, especially if hands are washed after use.
Coty is pleased to offer a selection of vegan products, including our KylieSkin and Sally Hansen Good. Kind. Pure. ranges. Products which are vegan will be clearly labelled.
Our foremost concern is the safety of our consumers and we are committed to delivering products of the highest quality that have undergone the most stringent safety tests. The ingredients used in our products are safe and have been developed, manufactured and packaged in compliance with the strict guidelines and regulations set by each country in which they are sold. All our products are, with appropriate use, safe for our consumers and the environment. They comply with the highest and latest safety standards and fulfil all relevant legal regulations. Click here for more information on our products and some commonly found cosmetic ingredients.
Consumer safety is our first, and most important, priority. Our products are extensively researched to ensure they are safe when used as directed. If any consumer has a particular concern on this matter, please contact our Consumer Affairs team at the local number found on the Contact Us page.
Any cosmetic product that has a lifespan of less than 30 months must show a "Best before the end of" date. This is often shown with an "egg timer" symbol followed by the best before date.
Cosmetics products with a lifespan longer than 30 months, must show a "period after opening" time. This is the time, in months, when the product will remain in good condition after it has been used for the first time. A symbol of an open cream jar is usually used instead of words and the time in months shown either inside the symbol or alongside it.
Some products do not require any of these times to be shown because the product will not deteriorate in normal use. Examples include aerosols, which are effectively sealed; perfumes, which have a high alcohol content; or single use packs.
The above applies to EU and other countries which mirror the EU. In some other countries, products may be assigned an expiry date as required by the applicable local regulation. In such cases, it would be printed directly onto the product or on a sticker.
With current airline safety regulations, you don’t want to lose your favorite fragrance to an airport security checkpoint because it exceeds size restrictions. We recommend traveling with allowable forms of fragrance such as a small purse spray, fragrance roller ball, solid perfume, body lotion, body cream or aftershave balm. Liquid fragrances contain alcohol which can damage fabrics and leather. If you are travelling with a full-sized bottle of fragrance in your hold luggage, we recommend that you secure it (and all liquids) in re-sealable plastic bags before placing it in your suitcase.
We understand how frustrating this can be for you. However, once a product is discontinued, our inventory of the item is completely depleted and can no longer distributed through authorized retailers. For guidance on suitable alternatives, please submit an inquiry to our Consumer Affairs team who will be happy to assist.
While we do not have samples available for general distribution, we invite you to visit one of our authorized retailers where you may test our products in-store. Please visit our brand pages to find a retail location near you.
Fragrances are meant to be applied to the skin and specifically to your pulse points, where you can feel your heartbeat. These warm spots generate more heat and help make a fragrance blossom. Please remember that most fragrances contain alcohol which can damage fabrics, leather, suede and finished surfaces. Make sure to let your fragrance dry completely on the skin before dressing or avoid spraying directly onto clothing.
All our products are safe and have been developed, manufactured and packaged in compliance with the laws, regulations and guidelines applicable in each country in which they are sold. If you are pregnant or nursing and have any concerns about cosmetic products or ingredients you should discuss these with your healthcare provider.
To get the most out of your fragrance, cosmetics, skin, sun and personal care products, we recommend storing them in a dry place, preferably away from light, and avoiding extreme temperatures. Remember to close all packages tightly after each use.
Our foremost concern is the safety of our consumers and we are committed to delivering products of the highest quality that have undergone the most stringent safety evaluations. All our products are, with appropriate use, safe for our consumers and the environment. They comply with the highest and latest safety standards and fulfil all relevant legal regulations.